Overview
Zenn is a cutting-edge technology chatbot providing mental health support. Powered by artificial intelligence, it has been developed by clinicians and researchers to provide a supportive, stigma-free environment for students to discuss mental health concerns.
Key Features of Zenn
Connected care anytime, anywhere
Zenn offers mental health support and coaching on demand, providing users with a convenient, accessible resource for mental wellness.
Unique conversations & interventions
Conversation capacity: Zenn can hold 3 million unique conversations, catering to a wide range of mental health topics and interventions.
Interventions offered: Over 800 different interventions available to assist users in finding the help they need.
Crisis support
Suicide situations: Zenn has successfully de-escalated over 17,000 potential suicide situations, showcasing its effectiveness in critical moments.
Crisis counselor connections: Connects users instantly to over 83,000 crisis counselors across all 50 states.
Follow-up support
After completing the intake process, Zenn offers continued conversations and support for mental health coaching, ensuring users remain engaged with their mental health journey.
Engagement metrics
From employer accounts, there is a 39% opt-in rate from users who begin conversing with Zenn, leading to continued engagement for general mental health coaching.
Appointment management
Zenn helps facilitate effective follow-ups, increasing treatment adherence by reminding patients of their follow-up appointments.
Crisis assessment and alerts
Zenn Clinic follows protocols established by the Governmental Suicide Prevention Center to enhance risk assessment capabilities. The process includes:
Risk assessment: Zenn evaluates the user's risk level for suicidal thoughts.
Crisis alert: If a high-risk situation is identified, Zenn sends an immediate crisis alert to an available counselor.
Support delivery: Continues assessing risk and delivering support to the user, including resources for crisis management.
Risk level categories
Not Suicidal
Low Risk
Medium Risk
High Risk
Contact information
For further inquiries or support regarding Zenn and its services, please contact us at:
