As per an article in the Association of Healthcare Journalists, a private firm, ECG Management Consultants, in 2024 did a secret shopper survey to measure the average wait times for new patient appointments in 11 medical specialties in 23 U.S. metro areas. The result? The average wait for the third next available appointment was 38 days versus the industry benchmark of 14 days. (The third next available appointment is a common metric for patient access that reduces the effect of late cancellations and other anomalies.)
How does Vativis' Patient Advocacy Line (PAL)™ allow me to see a doctor faster?
To simplify the healthcare experience, we've integrated a patient navigation feature into our membership. Members can start their care journey by calling our patient navigation team.
Vativis has partnered with a leading primary care provider that has a unique Patient Advocacy Line (PAL)™. Instead of calling your primary care physician you call our dedicated team who will guide you through your healthcare options and assist you with scheduling appointments.
You cannot call the doctor's office directly, nor can you get a list of the providers until you give us a call but our average wait time is 90% less than the national average.
The reason we cannot let you access the list of providers, is that the primary care plan is a healthcare membership, not insurance. Our appointment protocol is we do not allow walk-ins and you can make in-office appointments during business hours (Monday through Friday, 7 AM to 6 PM CST). And we do not provide specialty care outside of partner-physician clinics. If you are currently seeing a specialist for a serious condition, we recommend that you continue your care with them.
By coordinating all appointments we are able to stagger and control the wait times and ensure that our members get the care they need, when they need it.
We can make your appointment faster.
We offer a nationwide primary care solution that prioritizes affordability, accessibility, transparency, and mobility for our members.
Our Patient Advocates and medical providers have access to members' information, including insurance details and up-to-date medical histories, all securely stored in our HIPAA-compliant database.
They guide members in selecting affordable and convenient primary care options that align with their needs and budget. As a concierge service, we also schedule appointments and provide essential information.
By reducing barriers to healthcare, we promote early illness detection, ultimately lowering costs for both employers and employees.
Why Choose Vativis Primary and Urgent Care?
Affordable memberships: Our plans offer a variety of medical services designed to fit your budget.
Convenient access: You can receive care at clinics nationwide, making it easier to get the help you need, no matter where you are.
Comprehensive services: From in-office care to virtual consultations, we prioritize your health and wellness.
Unlimited In-Office Acute Care: Get care for minor health issues with just a $10 visit fee.
Annual physicals: Receive a yearly check-up that includes essential lab tests to monitor your health.
Unlimited Urgent Care visits: Need immediate attention? Enjoy unlimited urgent care visits for a $25 visit fee.
24/7 virtual care: Access bilingual licensed medical providers online or by phone for minor illnesses at no extra cost.
Disease management: Receive ongoing care for chronic conditions with no extra visit fees.